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Privacy Policy



Overview


This Privacy Policy describes how BELLA BY EMMA (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit our website, make a purchase, or interact with us.

By accessing or using our website, registering an account, or making a purchase, you agree that you have read, understood, and accepted this Privacy Policy.

 

Personal Information We Collect


When you visit our website, we may automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies and browsing behaviour

When you make a purchase or attempt to make a purchase, we collect personal information including:
  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)

 

Use of Personal Information


We collect and use your personal data for purposes including but not limited to:

  • Processing and fulfilling your orders
  • Arranging delivery and logistics
  • Communicating with you regarding your order
  • Providing customer support
  • Sending order confirmations and updates
  • Preventing fraudulent or suspicious activity

By providing your personal information, you consent to us using your data where required to complete the sales and delivery process.

 

Marketing Communications


By subscribing to our newsletter or providing your email, you agree to receive marketing communications from BELLA BY EMMA, including updates, promotions, and product launches.

You may opt out of these communications at any time.


Disclosure of Personal Information


We may share your personal information with third parties strictly where necessary to operate our business, including:

Payment service providers


  • Payment service providers
  • Courier and logistics partners
  • Email marketing platforms

These parties will only use your information to the extent necessary to perform their services. We may also disclose your information if required by law or to protect our rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and improve our services.  You may choose to disable cookies through your browser settings, though this may affect site functionality.

Data Rentention

We retain your personal information for our records and operational purposes unless and until you request its deletion.

Accuracy of Information

You are responsible for ensuring that all personal information provided to us is accurate and complete.

BELLA BY EMMA shall not be held liable for any issues arising from inaccurate or incomplete information provided by you.


Data Security

We take reasonable precautions and follow industry best practices to protect your personal information.

However, we do not guarantee that your data will be completely secure, and you acknowledge that any transmission of information is at your own risk.

Third Party Services

Our website may use third-party services (such as payment gateways and logistics providers). BELLA BY EMMA is not responsible for the privacy practices of these third parties.

Changes to This Policy

BELLA BY EMMA reserves all rights to update or modify this Privacy Policy at any time without prior notice. Any changes will take effect immediately upon posting on the website.


Contact us

For any questions regarding this Privacy Policy or your personal data, please contact us at: support@bellabyemma.com



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