Ecommerce Intern

Key responsibilities

1. Operations - logistics

- Packing customer orders accurately and efficiently for shipping or in-warehouse pickup

- Quality checking of products to ensure quality standards are met

- Handling customers’ exchanges in warehouse

- Assist in the inventory counts

2. Operations - admin

- Manage and update product listings across e-commerce platforms

- Coordinate with various teams for product launches, restocks, and campaign rollouts

- Liaise with marketing, content, and livestream teams to ensure smooth execution of product drops and events

- Assist in planning and execution of promotional campaigns and seasonal events

3. Operations - livestream

- Identify and reach out to potential livestreamers to explore collaboration opportunities

- Liaise with livestreamers to plan and coordinate streaming schedules

- Assist during livestreams on TikTok/relevant platforms and managing flow of livestream

- Support related backend tasks (e.g. preparing products for stream, preparing product listing, setting up deals, tidying up after stream)

- Comfortable being on camera during livestreams to support the host and interact with viewers

- Open to host ad-hoc livestreams independently when required

4. Customer Service

- Responding to customer emails and social media queries

- Assist customers with product enquiries, recommendations, and order-related questions

- Flag common customer feedback, questions, or concerns to the team

5. General requirements

- Assist in any ad-hoc tasks which the team requires help in

- Must be able to commit at least 3 months

Location

Kaki Bukit

Monthly Remuneration

From $800

Why work with Bella By Emma

- Be part of a fast-growing Singapore-based bag brand with strong e-commerce and livestream presence

- Hands-on experience across customer service, marketing, and livestream operations

- Opportunity to work closely with founders and gain direct exposure to brand building

- Fast-paced environment where your ideas and contributions are valued

- Learn real-world skills in social media, digital sales, and customer experience

- Dynamic role with exposure to multiple areas of a growing business

- Friendly, collaborative team culture with room to grow and take initiative